Returns & Exchanges

At Galaxy, we want you to feel stellar in your new wardrobe, which is why we offer a 30-day window for returns or exchanges on all unworn items. Simply ensure your fashion pieces are in their original condition with tags attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully place the items in their original packaging and include any packing slips to ensure your return is processed accurately.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Deliver your package to the nearest authorized shipping carrier location and keep your tracking receipt until your refund is confirmed.